improve customer support
Integrity Properties
Web Based Module with SaaS Subscription
Integrity Properties
Best to handle Customers
Integrity Properties
Integrated with all other modules
EZCorporate Complaint Management System allows companies to address customers’ inquiries, deliver consistent support and manage complaints in a timely manner.
Complaint Cycle
STEP 1
Raise new complaint dep/end user
STEP 2
Auto assigned to relevant department
STEP 3
Acceptance of complaint
STEP 4
Execution
STEP 5
Site Visits
STEP 6
Complaint Close
Features
Complaint Categorizationv
Tracking of Complaint in customizable defined stages
Provision of Time setting with client
Chat Module is also available doing with picture data
Approval dashboards against each activity
Multiple employees of a single customer can raise complaint
If customer requires visit (Single/Multi), our visit management module handles on site problem rectification
Service/Solution Provision /Hardware collection information from client
Auto billing based on visits/ services /hardware used
Range of markets
Builders, Developers & Housing Societies
Textile & Weaving Industry
Printing & Packaging Industry
Goods Transporters & Logistics
Match Industry& Glass Industry
Chemical & Calcium Grinding Industries
All Kinds of Distributors & Retail Chains
Repair, Maintenance & all kinds of services industry
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We Always Try To Understand Users Expectation
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